Ben Nevis Basecamp
Privacy
Policy
Last updated: August 2026
1. Who we are
Ben Nevis Basecamp is operated by Julie French. Our property is located at The Red Barn, Torlundy, Fort William, PH33 6SP, Scotland. For any privacy-related queries, please contact us at enquiries@bennevisbasecamp.com.
2. What data we collect
When you make a booking or enquiry, we may collect your name, email address, phone number, postal address, and payment details. Payment information is processed securely through our booking provider Freetobook and is not stored on our website.
When you visit our website, we may automatically collect technical data including your IP address, browser type, and pages visited through cookies and similar technologies.
3. How we use your data
We use your personal data to process and manage your booking, communicate with you about your stay, send relevant information about your visit (directions, check-in details, what to bring), respond to enquiries, and improve our website and services.
We will not send you marketing communications unless you have opted in. You can unsubscribe at any time by contacting us.
4. How we share your data
We may share your data with Freetobook (our booking platform), Airbnb (if you booked through their platform), payment processors to handle transactions, and any service providers who assist in operating our business. We will never sell your personal data to third parties.
5. Cookies
Our website uses cookies to ensure the site functions correctly, to understand how visitors use our site, and to remember your preferences. You can control cookie settings through your browser. Disabling cookies may affect the functionality of some parts of the website.
6. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Booking records are typically retained for up to 6 years for tax and legal purposes.
7. Your rights
Under UK data protection law (UK GDPR), you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict processing, and request portability of your data. To exercise any of these rights, please contact us at enquiries@bennevisbasecamp.com.
8. Third-party links
Our website may contain links to third-party websites such as Airbnb, Google Maps, Facebook and Instagram. We are not responsible for the privacy practices of these external sites and encourage you to read their own privacy policies.
9. Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact
If you have any questions about this privacy policy or how we handle your data, please contact us at enquiries@bennevisbasecamp.com or write to us at The Red Barn, Torlundy, Fort William, PH33 6SP.
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